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Return & Refund Policy

Last updated: June 24, 2026

Overview

Effective Date: June 24, 2026

Thank you for shopping at CoursesVip, an e-commerce platform operated and legally owned by Ridgewell Supply Co., LLC (hereinafter referred to as "the Company", "we", "us", or "our").

This Return & Refund Policy governs all purchases made on https://courses-vip.com (the "Site"). Due to the unique nature of digital downloadable content — which is delivered instantly, cannot be "returned" in any physical sense, and can be copied upon access — we enforce a strict ALL SALES FINAL policy. Please read the following terms and conditions carefully prior to completing your purchase.

Section 1 – All Sales Final: No Refunds Policy

ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, EXCHANGES, OR STORE CREDIT UNDER ANY CIRCUMSTANCES ONCE A PURCHASE HAS BEEN COMPLETED AND DIGITAL ACCESS HAS BEEN GRANTED OR DELIVERY HAS BEEN INITIATED.

By placing an order on this Site, you expressly acknowledge and agree that:

  • You are purchasing digital educational content that is delivered electronically and instantaneously upon payment confirmation;
  • Digital goods, by their nature, cannot be returned, restocked, or resold once access credentials or download links have been issued;
  • You have waived any applicable "cooling-off period" or right of withdrawal to the fullest extent permitted by applicable United States federal and state law;
  • You have read, understood, and agreed to this no-refund policy before completing your transaction.

Section 2 – Legal Basis for No-Refund Policy on Digital Goods

Our no-refund policy is established in accordance with applicable United States consumer protection law, including but not limited to:

  • Federal Trade Commission (FTC) Guidance: The FTC recognizes that digital products delivered electronically present unique challenges for refund policies. Once digital content has been delivered and accessed, the commercial value of the product to the seller cannot be restored, as the buyer retains a copy of the content regardless of any refund issued.
  • Uniform Commercial Code (UCC) Article 2: Under the UCC, goods that are not merchantable or fit for ordinary purposes may give rise to remedies. However, digital content that is delivered as described, accessible, and functional constitutes conforming delivery under applicable commercial law principles.
  • Digital Millennium Copyright Act (DMCA): Once digital content has been accessed or downloaded, the Company cannot verify whether the content has been retained, copied, or distributed. This irreversible transfer of value is the fundamental legal basis for our all-sales-final policy.
  • State Consumer Protection Laws: While certain states (including California under the Consumer Legal Remedies Act and various state "cooling-off" statutes) provide consumer protections for certain types of purchases, these protections generally do not apply to digital goods that have been delivered with the consumer's prior consent to immediate delivery and acknowledgment of the loss of cancellation rights.
  • Wyoming State Law: As a Wyoming limited liability company, Ridgewell Supply Co., LLC operates under Wyoming business law. Wyoming does not impose mandatory refund requirements on digital product sellers beyond general consumer fraud protections.

Section 3 – Express Consent to Immediate Delivery

In compliance with applicable digital content delivery regulations, including requirements under the EU Consumer Rights Directive (where applicable to international customers) and analogous US state laws, by completing your purchase you provide your express prior consent to:

  1. Immediate delivery of digital content before the expiration of any applicable withdrawal or cancellation period;
  2. Acknowledgment that you lose your right of withdrawal/cancellation once delivery of the digital content has begun; and
  3. Acceptance of our all-sales-final refund policy as a condition of purchase.

This consent is obtained at the point of checkout and is a material condition of the contract of sale between you and Ridgewell Supply Co., LLC.

Section 4 – Absolute Exclusions: No Buyer's Remorse Refunds

We do not accept refund requests, nor do we offer any compensation, for any of the following reasons:

  • Change of mind or buyer's remorse after purchase;
  • Failure to read course descriptions, requirements, or compatibility information before purchase;
  • Dissatisfaction with course content, instructor style, or subjective quality assessments;
  • Duplicate purchases made in error by the customer;
  • Inability to use course materials due to customer's insufficient device storage, incompatible software, or lack of technical knowledge;
  • Failure to receive access email due to incorrect email address provided by customer, spam filtering, or email provider issues;
  • Course content that does not meet the customer's personal expectations, goals, or outcomes;
  • Any reason not explicitly covered by the limited technical exception in Section 5 below.

Section 5 – Limited Exception: Verified Non-Delivery Only

The sole and exclusive exception to our all-sales-final policy applies strictly and exclusively in the following circumstance:

Verified Complete Non-Delivery: If, after contacting our support team at support@courses-vip.com and allowing a reasonable resolution period of 5 business days, we are unable to deliver functional access credentials or working download links for a course you have purchased — and this failure is solely attributable to a technical error on our part — we will, at our sole discretion, either:

  • Provide functional access to the purchased course; or
  • Issue a one-time store credit equal to the purchase price, redeemable on https://courses-vip.com.

No cash refunds will be issued under any circumstances. This limited exception does not apply if: (a) the customer provided an incorrect email address; (b) access was successfully delivered but the customer failed to locate the email; (c) the customer was able to download or access the content but chose not to; or (d) the customer's device or software is incompatible with the course file formats.

Section 6 – Chargebacks and Payment Disputes

We strongly encourage customers to contact us at support@courses-vip.com before initiating a chargeback or payment dispute with their bank or credit card company. Initiating a chargeback for a legitimately delivered digital product constitutes a breach of these terms.

If a chargeback is filed for a product that was successfully delivered, we reserve the right to:

  • Permanently terminate your account and access to all purchased content;
  • Submit evidence of delivery (including email logs, access timestamps, and download records) to the payment processor;
  • Pursue collection of the disputed amount plus applicable chargeback fees and administrative costs;
  • Report fraudulent chargeback activity to relevant authorities and credit bureaus where applicable.

Section 7 – Promotional and Bundle Purchases

Orders executed under promotional structures (including "Buy 2 Courses, Get the 3rd One Free" campaigns, coupon codes such as WELCOME25, or bundle pricing) are subject to the same all-sales-final policy. Promotional items are non-refundable and non-exchangeable. Partial refunds for individual items within a promotional bundle will not be calculated or issued.

Section 8 – Intellectual Property & Unauthorized Distribution

Any attempt to obtain a refund while retaining, using, sharing, or distributing purchased course materials constitutes fraud and intellectual property theft. We actively monitor for unauthorized distribution of our digital content and will pursue all available legal remedies, including DMCA takedown notices, civil litigation, and referral to law enforcement, against individuals who share, resell, or publicly distribute purchased course materials.

Section 9 – Governing Law and Dispute Resolution

By placing an order, registering an account, or finalizing a purchase on CoursesVip, you hereby acknowledge that you have read, understood, and unreservedly consented to all terms set forth in this Return & Refund Policy.

This policy, along with any separate agreements whereby we provide you with products, shall be governed by, construed, and enforced in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal claim, dispute, or litigation arising out of or in connection with this policy shall be submitted to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States.

Before initiating any legal proceedings, you agree to first contact us at support@courses-vip.com and allow a minimum of 30 days for good-faith resolution of any dispute.

Section 10 – Corporate Contact

For delivery issues only (not refund requests), please contact our support department:

  • Legal Corporate Name: Ridgewell Supply Co., LLC
  • E-Commerce Platform / Domain: https://courses-vip.com
  • Support Email: support@courses-vip.com
  • Contact Email: contact@courses-vip.com
  • Registered Corporate Address: 1908 Thomes Ave STE 12130, Cheyenne, WY 82001, United States